Frequently Asked Questions
Everything you need to know about shopping with Mila & Rose®
How long will it take for my order to arrive?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental United States, while international shipping varies by destination.
What is your return and exchange policy?
We want you to love your purchase! We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of the delivery date.
How do I care for my Mila & Rose® apparel?
To keep your items looking their best, we recommend machine washing on a cold, gentle cycle and hanging to dry. Detailed care instructions are also located on the inner garment tag.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I modify or cancel my order after it has been placed?
Because we strive to process orders quickly, we have a very small window for modifications. Please contact our support team immediately at hello@milarose.com to see if a change is possible.